Who we are
What information we collect and how
We do not store credit card details nor do we share customer details with any 3rd parties.
The information we collect via the Website may include.
1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website and to combat fraud and other illegal activities.
What we do with your information
The details we collect will be used:
1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send an email including your name and reason for requesting the information to the following Email address:
Cookies are small text files that are placed on your computer by website’s that you visit. They are widely used in order to make website’s work, or work more efficiently, as well as to provide information to the owners of the site. You have the ability to accept or decline cookies by modifying the settings in your browser.
However, you may not be able to use all the interactive features of our site if cookies are disabled. Cookies usually don’t contain much information except for the web address of the website that created the cookie, the duration of the cookie’s abilities and effects, and a random number. Due to the little amount of information a cookie contains, it cannot be used to reveal your identity or personally identifying information. By using this website, you agree that weplace these types of cookies on your device.