Frequently Asked Questions | Number Plate FAQs

  • Will my plates be printed in all capital letters?

    Yes! You may get a confirmation email that shows lower case letters on the text description, This is due to the customer using lower case letters when building plates (This is a glitch we are working on)

    But all plates are printed using capital letters.

  • Why does my plate look green?

    Never a silly question!

    We add a protective film layer over the front of all of our plates to protect them in transit, This can give the look of a darker plate,

    Please peel off the removable front protective film, A little heat from a hairdryer will help you find an edge of the cover.

  • What are the different text styles and are they all legal?

    Yes they are all legal and conform to BSAU145e standards

     

    Here are our current available text styles on N1 (not available on all sizes of plates, But 90%)

    Regular – Normal flat print

    3d Gel – Just Gel digits direct onto plate (Legal Size)

    4D 3mm – 3mm ‘high’ thick 4D Laser cut digits (Legal size)

    4D 5mm – 5mm ‘high’ thick laser cut digits (Legal Size)

    5D 3mm – 3mm laser cut 4D digits with the 3D gel on top of these

    5D 5mm – 5mm laser cut 4D digits with the 3D gel on top of these.

  • Typing errors and typo’s?

    When you type your order out on our builder it will appear exactly as you type it so we advise you to carefully check the spacing as we can offer no compensation or reprints due to typing errors on your behalf, a warning pop up automatically appears if you don’t add a space to your registration and you have to click / tick the accept box to progress beyond this point. Our process is somewhat like a home network so when purchase the order and pay your registration film will automatically print off in our production area and will be stored until the documents have been seen ,verified and processed by our admin team, then a signal ticket is sent to the production team that the order can now be bonded to the solid backing and thus turning it into a legal number plate, at no point do the production team know how you have requested the spacing of your plate and will not check against the original order, so we are in no way responsible for the spacing you typed in. Please carefully type your correct registration and correct spacing.

  • Short & Hex Plates – The answers!?

    What are the sizes of our short and Hex type plates?

    Short Plates

    7 digits Including space letter short is 470 x 111mm

    6 digits Including space letter short is 409 x 111mm

    5  digits Including space letter short is 348 x 111mm

    4 digits Including space letter short is 287 x 111mm

    Hex Plates

    5 letter plates are 435mm wide

    6 Letter are 514mm wide

    7 letter are 590mm wide

  • How can I space my registration? Can you space out number plates?

    To mis-space or mis-represent the digits on number plates is an offence under the Road Vehicles (Registration & Licensing) Regulations 1971. Be sure to enter your registration number correctly because the finished number plates will be made to the same spacing you enter into our plate builder. Be sure to enter your registration number as shown on your Tax Disc, Log Book (V5) or DVLA document V796 (available in pdf on the web). This applies to number plates only and not novelty plates (names etc …).

    Very Important. You cannot simply make up a registration number and use it on the UK highway. Either yourself or the person you’re buying for must already own the registration number you will use. Number1Plates do not sell registration numbers, we simply make number plates.

    You can space your registration exactly as you would like and it will be made as you see online, but to be Road compliant you will only need to add one space in the registration and in the correct location. We leave the choice up to you as you know your Registration Number better than us!

     

  • Do you offer Trade discount for bulk orders?

    Yes, Please contact your sales team, and we can provide you with a quote!

  • Do You Have Next Day Delivery?

    Not a guaranteed next day service at present due to couriers and royal mail not meeting their targets.

    But 95% of our orders that are placed before 2pm on a weekday arrive the very next day!

  • Do we pre drill holes in the plates?

    Simple answer….No we don’t.

    Some customer prefer to have no holes and use the sticky pads for a really clean look, Also there are far too many variants in placement on cars.

    No plate seller will pre drill number plates, We send a comprehensive fitting instructions email to you after purchase which will help with all your plate fitting questions.

  • Can I get a green number plate?

    All modern number plates are yellow on the rear and white on the front.

    If you would like a number plate with a green EV flash, then yes, you can get one of these from us. Please find them in the plate sizes menu.

  • Can I cancel my order?

    Your right to cancel an order starts the moment you place your order and doesn’t end until 14 days from the day you receive your goods.

    There are some orders where you won’t have the right to cancel, These include items that are bespoke or personalised.

    Made up Number Plates are a bespoke item, therefore we are unable to offer a full refund, we can however refund the cost of your postage, accessories, and fitting kits.